TRANSFORMING
ENGAGEMENT
JOURNEYS
+
+
AMBITION
+
+
Alkemy’s new practice dedicated
to the evolution of Customer Engagement.

WE TRANSFORM
TOUCH POINTS
INTO CONNECTIONS,
DATA INTO RELATIONSHIPS
AND INTERACTIONS
INTO MEASURABLE
AND LONG-LASTING VALUE.

+
+
OUR SOLUTIONS
+
+

Being there is what counts.
Relevant. Loyal. Engaged.
Genuinely.

(01) CRAFTING ENGAGEMENT PROGRAMS
Strategic design of engagement programmes that transform objectives into results.
(02) BRINGING ENGAGEMENT PROGRAMS TO LIFE
From strategy to execution: end-to-end implementation of engagement programmes.
(03) OPTIMIZING ENGAGEMENT PROGRAMS
Ongoing optimization based on real-time data to maximize ROI.
(04) ENGAGEMENT & LOYALTY INNOVATION
Ongoing innovation in engagement and loyalty strategies thanks to our international expertise.
(05) FUTURE OF ENGAGEMENT EXPERTISE
All the know-how that anticipates the future of engagement.
New generation CUSTOMER ENGAGEMENT,
leveraging experience and innovation
to create new value.
+
+
SKILLS
+
+
END-TO-END.
HAND IN HAND.
BRAND EXPERIENCE
Integrated brand experience from strategy to execution via all touchpoints. A creative agency at your service.
CONSULTING
Data-driven strategies for concrete and measurable business objectives.
People that keep things moving.
TECHNOLOGY
Development
and implementation
of technological solutions for digital evolution.
No infrastructure,
no party.
DATA &
ANALYTICS
Improvement of performance using advanced analytical models. A whole world of data and AI, custom-made.
MARKETING
& MEDIA
Integrated media strategies for awareness, consideration and acquisition‍ Tracking and sniping.
There’s NEVER ONLY ONE WAY to do
an excellent job. But we have
ALL THE TOOLS for understanding exactly how to do it.
+
+
HOW WE WORK
+
+
RESULTS ARRIVE
THANKS TO A
CONSOLIDATED
APPROACH.
DESIGN

Design of a personalized
strategy, through definition of objectives, segmentation of targets, customer
journeys and key touchpoints.

EXECUTE

Operating implementation of the
strategy through the integration
of technologies, activation of channels
and configuration of engagement
and monitoring tools.

ENHANCE

Measurement of performance using specific KPIs, real-time analysis of data
and continual optimization of actions to maximize the value and effectiveness of engagement.

alkemy Nova
In an era in which attention is fragmented and engagement is increasingly
challenging, newly evolved customer engagement programmes offer an
extraordinary opportunity:
to transform every interaction into an authentic and ongoing dialogue between
brands and people.
Effective engagement grows out of a coming together of accurate data, advanced
technology and human-centric creativity. A dynamic system that evolves
along with people’s expectations generates tangible value
at every moment of contact - whether the experience is physical or digital -
in a unique flow with no interruptions.
GABRIELE POZZI
ALKEMY NOVA LEADER
alkemy Nova
+
+
CONTACTS
+
+
ALKEMY
ENABLING EVOLUTION
VIA S. GREGORIO 34
20124 MILANO - ITALY
©ALKEMY 2025 - ALL RIGHTS RESERVED

INFO@ALKEMY.COM
PRIVACY POLICY
YOU CAN ALWAYS
EVOLVE
BY CLICKING SUBMIT, YOU CONFIRM THAT YOU HAVE READ AND AGREED THE PRIVACY POLICY.
TRANSFORMING
ENGAGEMENT
JOURNEYS
+
+
AMBITION
+
+
Alkemy’s new practice dedicated
to the evolution of Customer Engagement.
WE TRANSFORM
TOUCH POINTS
INTO CONNECTIONS,
DATA INTO RELATIONSHIPS
AND INTERACTIONS
INTO MEASURABLE
AND LONG-LASTING VALUE.
+
+
OUR SOLUTIONS
+
+

Being there is what counts.
Relevant. Loyal. Engaged.
Genuinely.

(01)
CRAFTING ENGAGEMENT PROGRAMS
Strategic design of engagement programmes that transform objectives into results.
(02)
BRINGING ENGAGEMENT PROGRAMS TO LIFE
From strategy to execution: end-to-end implementation of engagement programmes.
(03)
OPTIMIZING ENGAGEMENT PROGRAMS
Ongoing optimization based on real-time data to maximize ROI.
(04)
ENGAGEMENT & LOYALTY INNOVATION
Ongoing innovation in engagement and loyalty strategies thanks to
our international expertise.
(05)
FUTURE OF ENGAGEMENT EXPERTISE
All the know-how that anticipates the future of engagement.
New generation
 CUSTOMER ENGAGEMENT ,
leveraging experience and innovation
to create new value.
+
+
SKILLS
+
+
END-TO-END
HAND IN HAND.
BRAND EXPERIENCE
Integrated brand experience from strategy to execution via all touchpoints.
A creative agency at your service.
CONSULTING
Data-driven strategies for concrete and measurable business objectives.
People that keep things moving.
TECHNOLOGY
Development and implementation of technological solutions for digital evolution.
No infrastructure, no party.
DATA &
ANALYTICS
Improvement of performance using advanced analytical models.
A whole world of data and AI, custom-made.
MARKETING
& MEDIA
Integrated media strategies for awareness, consideration and acquisition Tracking and sniping.
There’s  NEVER ONLY ONE WAY 
to do an excellent job.
But we have  ALL THE TOOLS 
for understanding exactly how to do it.
+
+
HOW WE WORK
+
+
RESULTS ARRIVE
THANKS TO A
CONSOLIDATED
APPROACH.
DESIGN

Design of a personalized strategy through definition of objectives,
segmentation of targets, customer journeys and key touchpoints.

EXECUTE

Operating implementation of the strategy through the integration of technologies, activation of channels and configuration of engagement and monitoring tools.

ENHANCE

Measurement of performance using specific KPIs, real-time analysis of data and continual optimization of actions to maximize the value and effectiveness of engagement.

In an era in which attention is fragmented and engagement is increasingly challenging, newly evolved customer engagement programmes offer an extraordinary opportunity:
to transform every interaction into an authentic and ongoing dialogue between brands and people.
Effective engagement grows out of a coming together of accurate data, advanced technology and human-centric creativity. A dynamic system that evolves along with people’s expectations generates tangible value at every moment of contact - whether the experience is physical or digital - in a unique flow with no interruptions.
GABRIELE POZZI
ALKEMY NOVA LEADER
+
+
CONTACTS
+
+
ALKEMY
ENABLING EVOLUTION
VIA S. GREGORIO 34
20124 MILANO
ITALY
©ALKEMY 2025 - ALL RIGHTS RESERVED
INFO@ALKEMY.COM
PRIVACY POLICY
TRANSFORMING
ENGAGEMENT
JOURNEYS
+
+
AMBITION
+
+
Alkemy’s new practice dedicated
to the evolution of Customer Engagement.
WE TRANSFORM
TOUCH POINTS
INTO CONNECTIONS,
DATA INTO RELATIONSHIPS
AND INTERACTIONS
INTO MEASURABLE
AND LONG-LASTING VALUE.
+
+
OUR SOLUTIONS
+
+

Being there is what counts.
Relevant. Loyal.
Engaged. Genuinely.

(01)
CRAFTING ENGAGEMENT
PROGRAMS
Strategic design of engagement programmes that transform objectives into results.
(02)
BRINGING ENGAGEMENT PROGRAMS TO LIFE
From strategy to execution: end-to-end implementation of engagement programmes.
(03)
OPTIMIZING ENGAGEMENT PROGRAMS
Ongoing optimization based on real-time data to maximize ROI.
(04)
ENGAGEMENT & LOYALTY INNOVATION
Ongoing innovation in engagement and loyalty strategies thanks to our international expertise.
(05)
FUTURE OF ENGAGEMENT EXPERTISE
All the know-how that anticipates the future of engagement. All the know-how that anticipates the future of engagement.
New generation
CUSTOMER ENGAGEMENT,
leveraging experience and innovation
to create new value.
+
+
SKILLS
+
+
END-TO-END.
HAND IN HAND.
BRAND EXPERIENCE
Integrated brand experience from strategy to execution via all touchpoints.
A creative agency at your service.
CONSULTING
Data-driven strategies for concrete and measurable business objectives.
People that keep things moving.
TECHNOLOGY
Development and implementation of technological solutions for digital evolution.
No infrastructure,
no party.
DATA &
ANALYTICS
Improvement of performance using advanced analytical models.
‍A whole world of data and AI, custom-made.
MARKETING
& MEDIA
Integrated media strategies for awareness, consideration and acquisition
Tracking and sniping.
There’s NEVER ONLY ONE WAY to do
an excellent job. But we have
ALL THE TOOLS
for understanding exactly how to do it.
+
+
HOW WE WORK
+
+
I RESULTS ARRIVE
THANKS TO A
CONSOLIDATED
APPROACH.
DESIGN

Design of a personalized strategy through definition of objectives, segmentation of targets, customer journeys and key touchpoints.

EXECUTE

Operating implementation of the strategy through the integration of technologies, activation of channels and configuration of engagement and monitoring tools.

ENHANCE

Measurement of performance using specific KPIs, real-time analysis of data and continual optimization of actions to maximize the value and effectiveness of engagement.

In an era in which attention is fragmented and engagement is increasingly challenging, newly evolved customer engagement programmes offer an extraordinary opportunity:
to transform every interaction into an authentic and ongoing dialogue between brands and people.
Effective engagement grows out of a coming together of accurate data, advanced technology and human-centric creativity. A dynamic system that evolves along with people’s expectations generates tangible value at every moment of contact - whether the experience is physical or digital - in a unique flow with no interruptions.
GABRIELE POZZI
ALKEMY NOVA LEADER
+
+
CONTATTI
+
+
ALKEMY
ENABLING EVOLUTION
VIA S. GREGORIO 34
20124 MILANO
ITALY
‍
INFO@ALKEMY.COM
‍
©ALKEMY 2025 - ALL RIGHTS RESERVED
PRIVACY POLICY